Shipping Policy

The Weave House delivers throughout South Africa.

Order Processing

• Orders are processed within 1–3 business days after payment has been confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Estimated delivery times are:

• Major cities: 2–5 business days
• Regional and outlying areas: 3–7 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other circumstances beyond our control.

Shipping Charges

Shipping costs are calculated during checkout based on your delivery location and order size.

Any promotional free shipping offers will be displayed on the website when available.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS where available.

Delivery Address

Customers are responsible for providing accurate delivery information.

The Weave House cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

Missed Deliveries

If a delivery cannot be completed because the recipient is unavailable or the address is incorrect, additional courier charges may apply for re-delivery.

Damaged Parcels

If your parcel arrives visibly damaged, please notify the courier where possible and contact The Weave House within 48 hours with photographs of the package and contents.

International Shipping

International shipping is currently unavailable unless otherwise stated on our website.

Contact

If you have any questions regarding your order or delivery, please contact The Weave House through the contact information provided on our website.